Privacy Policy
Last updated: October 30, 2024
1. Introduction
Mason and Garratt Services ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Fill out the message section on our website, providing your full name, email address, and message.
Contact us via our business email: info@masonandgarrattservices.co.uk.
The types of personal information we collect include:
Contact Information: Full name, email address, and phone number.
Message Content: Any information you include in your messages or inquiries.
3. How We Use Your Information
We use your personal information solely for the following purposes:
Communication: To respond to your inquiries and provide information about our services.
Service Delivery: To schedule and manage appointments or consultations.
Customer Support: To address any issues or concerns you may have.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent: By providing your information, you consent to us using it as outlined in this policy.
Legitimate Interests: For business purposes, such as improving our services and maintaining communication with clients.
5. Data Security
We implement robust security measures to protect your personal information:
Security Measures: We utilize industry-standard security protocols to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Access Controls: Personal information is stored securely and accessed only by authorized personnel who are obligated to keep the information confidential.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information:
Service Providers: With trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
Legal Obligations: If required by law, to comply with legal processes or protect our rights.
8. Your Rights
Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal information.
Restriction: Request restriction of processing your personal data.
Objection: Object to the processing of your personal information.
Data Portability: Request transfer of your data to another service provider.
To exercise these rights, please contact us at info@masonandgarrattservices.co.uk.
9. Cookies
Our website is built on the Wix platform, which may use cookies for website functionality and performance. However, we, as Mason and Garratt Services Ltd, do not directly use or implement any cookies on our website.
Third-Party Cookies: Any cookies present are used by Wix to ensure the proper functioning of the website.
Your Choice: You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website provided by Wix.
10. Third-Party Links
Our website may contain links to external sites not operated by us. We have no control over their content or privacy practices and encourage you to review their privacy policies.
11. Children's Privacy
Our services are intended for individuals aged 16 and over. We do not knowingly collect information from children under 16.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
13. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us: